March 6, 2002 Phastlink Technologies 6780 Abrams Road Suite 103-200 Dallas, Texas 75231

Dear Steve,

Lorraine and Associates, a marketing firm established in 1992, offers web-centered solutions to a wide variety of clients. A few months ago, I was working with a client who requested technical assistance on a specific project. My client was looking for a single-source, provider that included a database solution.

I had every aspect of the job covered, except the ability to store and retrieve their customer information, in order to fulfill the company newsletter. I made a few inquiries and a business associate highly recommended Phastlink.

You and your staff have exceeded our expectations and have gone "above and beyond" our initial request for technical assistance. We enjoy working with you as a team and look forward to a long-term relationship.

Please extend my sincere gratitude to everyone at Phastlink for a job well done!

Sincerely,

Lorraine Haugen
Solutions Provider